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Web site of the Consumers' Institute, an independent non-profit organisation that protects consumer's interests; based in Wellington; site has info on various products & services (utility, defects etc; available to subscribers)
Web site that aims to provide clear, independent and up-to-date information to the public about building, renovating and maintaining houses in New Zealand; has sections on The Building Acts 1991 and 2004, buying a house, buying a section, DIY, etc
Building Materials Consumer Protection
3 Electricity & Gas Complaints Commission
Independent dispute resolution service for complaints about electricity and gas lines or retail companies; funded by member companies but functions independently; based in Wellington
Consumer Protection Commissions
4 New Zealand Shareholders Association Inc
Auckland-based shareholders association; guides & educates shareholders, conducts correspondence courses
5 The Health & Disability Commissioner (HDC)
Independent agency that aims to promote the rights & responsibilities of consumers & providers of health & disability services and to resolve complaints; has offices in Auckland & Wellington; covers public & private services, GPs, dentists etc
Health Organisations Consumer Protection
6 The Office of the Banking Ombudsman
Helps people sort out their unresolved problems with banks; based in Wellington; the ombudsman is independent of the banks & government
7 The Office of the Insurance & Savings Ombudsman (ISO)
Wellington-based body; provides free disputes resolution services to the general public; caters to policyholders/customers in dispute with insurance/savings companies; made up of insurance/savings companies (excluding brokers)
Web site that seeks to alert & inform New Zealanders about known people/ businesses who seek to rip other people off through frauds & scams; has links to useful reources, fraud alerts etc